Privacy Policy

Elite Agents Properties (“ELITE AGENTS PROPERTIES,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and secure data when you interact with any of our services, including Investment Advisory, Property Leasing, Real Estate Consultancy, Property Sales, and Property Management. By using our services, you agree to the practices outlined below.

1.1 Personal Information

When you engage with Elite Agents, we may collect:

• Name
• Email address
• Phone number
• Postal address
• Property preferences
• Financial information (e.g., income, investment preferences)

1.2 Non-Personal Information

We also collect non-personal or aggregated data such as:

• Browser type and version
• Operating system
• Referring website or advertisement
• Date and time of access
• Interaction with our ads or pages

2.1 Providing Services

• Offer investment advice and property-management solutions
• Facilitate leasing, sales, and purchases
• Deliver consultancy, valuations, and market research

2.2 Communication

• Respond to enquiries and provide customer support
• Send service updates, newsletters, and promotional offers

2.3 Marketing & Advertising

• Personalise marketing content to your interests
• Run targeted campaigns (e.g., Meta Instant Lead Ads)

2.4 Compliance & Protection

• Comply with legal obligations and regulatory requests
• Protect our rights, property, and the safety of users

3.1 Service Providers

Trusted third-party vendors (e.g., IT hosting, payment processors, marketing platforms) handle data on our behalf. They are contractually obligated to safeguard your information and use it only for our stated purposes.

3.2 Business Partners

We may share relevant data with brokers, developers, or landlords involved in a transaction so you receive a seamless service.

3.3 Legal Requirements

We may disclose information if compelled by law, court order, or government request, or if needed to protect the rights and safety of Elite Agents and our clients.

We apply encryption, secured servers, firewalls, and access controls to protect your personal information. While we strive for the highest standards, no internet transmission or electronic storage method is 100 % secure. We therefore cannot guarantee absolute security; however, we continually review and enhance our safeguards.

• Access / Update / Delete: You may request a copy of, or correction to, your personal information—or ask us to delete it—at any time.
• Marketing Opt-Out: You can opt-out of promotional emails or SMS by following the instructions in those messages or contacting us directly.
• Restrict / Object: You may request that we limit or stop specific data-processing activities.

To exercise any of these rights, contact us using the details in Section 9 below.

We use cookies, pixels, and similar tools to recognise your device, improve site performance, and analyse traffic. You can manage cookies in your browser settings; disabling them may affect site functionality.

We may update this policy periodically. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our services after such changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: [email protected]
• Phone: +971 50 337 6193
• 043206242
• Address: Business Bay, Dubai, UAE